Maple Hollow Landscaping ("Maple Hollow," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website or ask for an estimate.
1. Information We Collect
Information you give us
When you fill out a form or contact us, we may collect your name, phone number, email address, home or project address, city, and details about the work you want done.
Information we collect automatically
When you visit our site, we may automatically collect your IP address, browser type, device information, the pages you view, and how you found us. We collect this through cookies and similar technologies (see Section 4).
2. How We Use Your Information
- To respond to your request and give you a free estimate.
- To contact you by phone, text message, and email about your project.
- To schedule and carry out landscaping services.
- To send you offers and updates (you can opt out anytime).
- To improve our website, services, and advertising.
- To meet legal, tax, and safety requirements.
3. Text Messages and Phone Calls
By submitting your phone number through our forms, you agree that Maple Hollow Landscaping and the people who work with us may contact you at that number, including by automated technology, prerecorded messages, phone calls, and text messages, about your estimate, project, and related offers.
Consent is not a condition of any purchase. Message frequency may vary. Message and data rates may apply. Reply STOP at any time to stop receiving text messages, or reply HELP for help. Opting out of texts will not affect any project already underway.
4. Cookies and Tracking Technologies
We use cookies, pixels, and analytics tools (which may include tools from providers such as Meta and Google) to understand how visitors use our site and to measure and improve our advertising. You can control cookies through your browser settings, but some parts of the site may not work as well if you turn them off.
5. How We Share Your Information
We do not sell your personal information. We may share it with:
- Service providers that help us run our business, such as our customer relationship and messaging platform, hosting providers, and scheduling tools.
- Advertising and analytics partners, in a limited way, to measure and improve our ads.
- Legal and safety reasons, when required by law or to protect our rights, property, or safety.
6. Data Retention
We keep your information only as long as we need it to provide our services, follow up with you, and meet legal or business requirements. When it is no longer needed, we take steps to delete or de-identify it.
7. Your Choices and Rights
- You can ask us to access, correct, or delete the personal information we hold about you.
- You can opt out of marketing emails by clicking unsubscribe, or opt out of texts by replying STOP.
- Depending on where you live, you may have extra rights under the privacy laws that apply to you.
To make a request, contact us using the details in Section 11.
8. Data Security
We use reasonable measures to protect your information. However, no method of sending or storing data over the internet is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website and services are meant for adults. We do not knowingly collect information from children. If you believe a child has given us information, please contact us and we will remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Please check back now and then to stay informed.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us:
Maple Hollow Landscaping
Phone: (801) 921-2288
Email: [email protected]
Serving the Salt Lake and Utah valleys, Utah